Skip to content

Terms of service

The deal, in plain words.

Last updated 5 August 2026

These terms cover the website Pourform builds and runs for you. They are written to be read, not to be survived. If anything here is unclear, ask before you pay and we will put the answer in writing.

Between Pourform, of Huntsville, Alabama, and the business named on your invoice.

Sht 01Terms

01

What you are buying

Two options. You pick one at the start and can move from Managed to Handover later.

Managed. We build the site, host it, keep it running and keep it current. We register and renew your domain, run your Google Business Profile, deliver form enquiries to you, and rebuild the site once a year at no extra charge if you want it rebuilt.

Handover. We build the site and give you the complete code base and a recorded walkthrough. You host it, maintain it and keep it current. We are finished once the files are delivered.

02

What it costs

Managed. 500 dollars to start. Your first month is free. Two hundred dollars a month after that, beginning one month from the day the 500 dollars is received.

Handover. 1,500 dollars once. Nothing further is owed.

Prices are in US dollars. Payment is by card through Stripe, or by cash or cheque if we have agreed that in advance. Card payments appear on your statement as Prompt Guard, our billing company.

Before you pay anything we build your homepage and send you the link. If you do not want it, you owe us nothing and we keep nothing of yours.

03

Your free month

The month after your 500 dollars is received is free. Your first 200 dollar payment falls one month from that date, and monthly on that date after.

If the anniversary day does not exist in a given month, payment falls on the last day of that month instead.

04

If a payment is late

This is the part most agreements bury, so it is written plainly here. If a payment fails or does not arrive:

  1. On the due dateWe email you that the payment did not go through.
  2. Seven days laterWe email again.
  3. Fourteen days after the due dateIf we have still not heard from you, we pause the site. Visitors see a plain "temporarily unavailable" page. It does not mention money and it does not name you as behind on a bill.

Pausing is not deletion. Your pages, your photos, your reviews, your domain and your Google Business Profile all stay exactly as they are. The site is restored the same day payment reaches us, usually within the hour.

The paused page tells search engines the outage is temporary, so a short pause does not cost you your search position.

After sixty days with no payment and no contact, we may take the site down for good. If that happens we will send you the site files first, at no charge, so you keep what was built.

Talk to us and none of this happens. If money is tight, or a card expired, or a job went sideways, say so and we will work something out. This clause exists for silence, not for hardship.

05

Cancelling

Cancel any time, for any reason, with no fee and no notice period. There is no minimum term.

Your monthly stops at the end of the period you have already paid for. We do not refund part of a month.

Within seven days of cancelling we send you the site files so you can host the site elsewhere. Your domain is transferred to you on request at no charge.

We may end the arrangement ourselves with thirty days written notice, or immediately if you ask us to publish something unlawful. In either case you get the files and any unused portion of a payment back.

06

Who owns what

Yours, always. Your business name, your logo, your photographs, your reviews, your customer enquiries, and your domain name. We claim no ownership of any of it and we do not sell, share or reuse your customer data.

Yours on Handover. The complete code base for your site.

Ours on Managed. The underlying templates and tooling used to build the site. You are buying a website that we run for you, not a licence to resell the system that built it. If you later want to own the code, the Handover option is available at any time.

You may not resell, sublicense or redistribute the code base.

07

What we need from you

  • Photographs of your finished work. Phone photos are fine.
  • Your business details: services, the towns you cover, hours, licence and insurance information.
  • Access to your Google Business Profile, or permission to claim it.
  • A reply within a reasonable time when we ask you to review something.

You confirm that anything you send us is yours to use, and that you have permission to use any photograph containing a person or a customer’s property. If a third party claims otherwise, you are responsible for that claim, not us.

08

What we do not promise

We build the site to be found and to convert. We do not promise a search ranking, a position on Google, a number of visitors, or a number of leads. Nobody can honestly promise those, because they depend on your competition, your reviews, your response times and how long the site has been live.

Anyone who does promise you a ranking is guessing.

We aim for the site to be available at all times but we do not guarantee uninterrupted service. Hosting, domain registration, email and payment processing are run by third parties and their outages are outside our control.

Our total liability to you for any claim is limited to the amount you paid us in the twelve months before it arose. We are not liable for lost profits or lost business.

09

Changes to these terms

If we change these terms we will email you at least thirty days beforehand. If you do not agree with a change, cancel before it takes effect and nothing further is owed.

Your price will not increase during your first twelve months.

10

Governing law

These terms are governed by the laws of the State of Alabama.

11

Getting in touch

Brady Miller, Pourform
bmiller5137@gmail.com
Huntsville, Alabama